Guide
These notes are general. Requirements change with the country, the carrier, and the goods.
Write down the origin, destination, number of packages, weight, and dimensions before you ask for a price.
Describe the goods in ordinary language. Include what they are made of if that affects customs or airline rules.
Pack the goods so they can be handled, stacked, and inspected. Used cartons should still be strong enough for the journey.
Fold garments in cartons or use garment-on-hanger packing when the buyer requires it.
Keep fabric dry. A poly liner inside the carton helps if the freight will pass through a humid port.
A commercial shipment should list styles, quantities, and fibre content.
Protect threads, machined faces, and motors from impact and moisture.
Separate heavy metal pieces so they cannot shift inside the carton or crate.
Declare electrical motors, residual oil, and batteries. Those details change how the freight can move.
Use a document pouch and do not mix saleable goods into a document shipment.
Keep a scan of anything you cannot replace.
Ask before sending passports, cash, or original identity documents. They are often refused.
Air freight suits eligible cargo when time matters more than the lowest cost.
Sea freight suits heavier commercial cargo and usually needs more time for port handling.
Chargeable air weight can be the higher of actual weight and dimensional weight. Dimensions are therefore part of the quotation, not an optional extra.
A commercial invoice normally shows the seller, buyer, description, quantity, value, and currency.
A packing list shows how the goods are split across packages.
Certificates, permits, and licences depend on the product and the two countries. This guide is not a legal ruling for a particular shipment.
Customs duty and tax are assessed by the destination authority. A freight quote does not estimate them unless that work has been agreed.
Tracking shows the events that have actually been recorded. A newly submitted booking request will not have movement events yet.
If a tracking number is not found, use the reference from your quote or booking and contact the team.
